TW Perry Inside Counter Sales Inside Sales

Springfield VA Yard - 7740 Southern Drive (22150), 7740 Southern Drive, Springfield, Virginia, United States of America Req #32857
Wednesday, April 12, 2023


At BFS, the dedicated Counter Sales Representative is accountable for assisting customers and contractors by providing quotes and product dimension information, both in person and over the phone, while maintaining the company standards of excellent customer service. They will also be required to handle special orders and advanced pricing.


·Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, complaints and scheduling of deliveries and installations, and providing customer follow-ups Initiate telephone calls to customers to generate sales to achieve a projected sales


·Represent assigned outside sales representatives during their absence from the office.

·Handle telephone calls, writes orders, resolves problems, and relays any information for those individuals.

·Provide accurate and complete material take offs of single/multiple family home projects.

·Provide technical assistance to drafting and engineering as required.

·Analyze and size various lumber products using appropriate software.

·Coordinate purchase and delivery of special products. (Obtain information on pricing specifications, uses and a availability.)

·Code and input customer orders, pricing information and additional data into the computer system.

·Create accurate and complete invoices, work orders, and sales tickets.

·Maintain stock levels on the sales floor and in the stockroom.

·Operate and balance cash register daily.

·Research credits, returns, and late payments as needed.

·Work with outside sales representatives to ensure customer satisfaction.


Minimum Education:

·High school diploma or GED.

Minimum Experience:

·2 years in building material industry with extensive knowledge of product and application.

Preferred Experience:


Other Skills & Abilities:

·Ability to operate computer, calculator & cash register.

·Knowledge of building materials, applications, related equipment, and/or construction industry.

·Good interpersonal and customer relations skills and excellent oral and written communication skills.

·Should be familiar with inventory and inventory control.

·Must be able to drive and walk throughout yards, plants and offices.

Not applicable

Direct Reports

Authority to hire, terminate, and/or change salaries

Negotiating for contractual agreements


The following information is intended to describe the physical and environmental factors associated with this position. Variations in conditions may occur. The physical demands of these factors are reflective of those that must be met by an associate to successfully perform the essential functions of this job.

Physical Activity Requirements:


Occasional (0-35%)

Frequent (36-66%)

Continuous (67-100%)

Not Applicable




Climbing (i.e. stairs or ladders)



Keyboard use/repetitive motion


Lift – up to 20 lbs

Lift – up to 35 lbs

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.


In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.

EEO THE LAW - English/Spanish 


Pay Transparency Provision - English/Spanish

Other details

  • Job Family SLSMKT
  • Pay Type Hourly
Location on Google Maps
  • Springfield VA Yard - 7740 Southern Drive (22150), 7740 Southern Drive, Springfield, Virginia, United States of America